Terms of service

1. Acceptance of Terms
By accessing or using the Porto Novo website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services or make a purchase.

2. Products and Services
Porto Novo provides high-quality, carefully crafted products. All product descriptions, images, and specifications are provided to the best of our ability; however, slight variations may occur due to the handcrafted nature of our items.

3. Orders and Payments
All orders are subject to availability. Porto Novo reserves the right to refuse or cancel any order at our discretion. Payment must be completed at the time of purchase.

4. Return & Refund Policy
All sales are final. Porto Novo does not accept returns, exchanges, or offer refunds due to the nature, size, and scale of our products. By placing an order, you acknowledge and agree to this policy.

5. Shipping and Delivery
Delivery timelines are estimated and may vary. Porto Novo is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

6. Intellectual Property
All content on the Porto Novo website, including images, text, and designs, is the property of Porto Novo and is protected by intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

7. Limitation of Liability
Porto Novo shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

8. Governing Law
These Terms of Service are governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of Indian courts.

9. Changes to Terms
Porto Novo reserves the right to modify these Terms of Service at any time. Updates will be posted on the website, and continued use of the services constitutes acceptance of the revised terms.